Frequently Asked Questions
How do I rent a storage unit?
Renting is easy! You can rent online 24/7 at pampasecurestorage.com or call us at 806-669-6006 during business hours. We offer instant move-in — once you've rented, you can access your unit right away.
What size storage unit do I need for my belongings?
Determining the right size unit depends on the items you plan to store. Our website features a helpful size guide with examples of common items to assist you in choosing the appropriate unit. Additionally, our staff is available to provide personalized recommendations based on your specific needs.
What are the hours that I can access my storage unit?
Our self-storage facility offers access hours from 6AM - 9PM to your unit.
What security measures are in place to protect my stored items?
Security varies by location. Our N. Naida St. location is our most secure facility and features:
24/7 HD security cameras
Automatic gate with personalized access codes
Security lighting throughout the property
Fully fenced perimeter
Paved drive for all-weather access
All locations are monitored and maintained to keep your belongings safe.
Can I change the size of my storage unit if my needs change over time?
Absolutely! We understand that your storage needs may evolve. You can easily transfer to a different unit size based on availability. Just contact our friendly staff, and they will assist you in finding a unit that better suits your requirements. We're committed to ensuring your storage experience remains convenient and flexible.
Do I need to sign a long-term contract?
No. All of our rentals are month-to-month with no long-term commitment required. You stay as long as you need and leave when you're ready.
How much does a storage unit cost?
Pricing varies by unit size and location. Our Brown St. and Doyle St. locations are our most affordable options. Visit each location's page on our website or call 806-669-6006 for current pricing.
Do you offer any move-in specials or discounts?
Yes! We currently offer 50% off your first two months on select units. Availability depends on location, so call us or check online to see which units qualify.
What payment methods do you accept?
We accept all major credit and debit cards. You can pay online anytime through our easy online bill pay portal.
What is your largest available unit?
Our largest unit is a 20x40, which is 800 square feet — ideal for small businesses, commercial storage, boats, RVs, or heavy equipment.
Do you offer climate-controlled units?
We do not currently offer climate-controlled units. If you have concerns about specific items, give us a call and we'll help you find the best storage solution available.
What is the difference between your three locations?
N. Naida St. — Our premier, high-security location. Best for customers storing valuable items, equipment, or anything that needs maximum protection.
Doyle St. — One of our most affordable locations. Great for budget-conscious customers needing reliable, no-frills storage.
W. Brown St. — Another affordable option with the same easy rental process and flexible month-to-month terms.
Do I need to bring my own lock?
Yes, we recommend bringing your own lock to secure your unit. Standard disc locks are the most secure lock you can buy.
How much notice do I need to give before moving out?
A 10 day notice is required prior to move out. To expedite the prcess, send a clear photo of the unit empty with the unit number visible for same day move out.